What should I send to receive a useful first proposal?+
A floor plan with dimensions and clear height is the best starting point. Please also share the venue type, project country, target ages, preferred activities or theme, budget range, installation expectations, and target opening date. If no CAD file is available, a clear dimensioned sketch can support the first discussion.
Can Vabibo recommend a design if I only know the venue size?+
Yes. We can identify suitable reference directions from the usable area, height, venue type, audience, and budget. A final proposal still requires the actual boundary, columns, exits, services, and other site constraints.
Are the model codes fixed packages?+
No. The model codes on the product pages are comparison starting points. Theme, dimensions, activity mix, capacity, materials, and technical scope are adapted to the real venue and approved brief.
How is the quotation calculated?+
Pricing depends on the approved layout, product mix, materials, theme complexity, structural and documentation requirements, packing, shipping basis, and installation scope. We avoid giving a misleading fixed price before those inputs are clear.
How long do design, production, and delivery take?+
Timing varies with project size, revision cycles, technical requirements, production loading, destination, and installation scope. The quotation and order confirmation should define the project-specific milestones instead of relying on a universal lead-time claim.
Do you trial-assemble the playground before shipment?+
Critical modules, interfaces, themed components, or representative sections can be trial-assembled where applicable to the product and confirmed scope. The exact trial-assembly method and records are agreed for each project; it does not always mean assembling the entire venue at full scale.
What quality-control information can be provided?+
The project scope can include material and quantity checks, dimensional or fit checks, appearance review, functional checks, labeling, packing verification, and supporting photo or record packages. Required inspection and document deliverables should be confirmed before order.
Can the equipment be planned for standards in my market?+
The destination market and required standards should be identified at the beginning. Design details, materials, tests, labels, and documentation are then scoped against the agreed requirement. Only certifications and reports that apply to the actual order should be claimed.
How are packing and international shipping handled?+
Packing is coordinated around protection, container loading, installation sequence, package identification, and the agreed shipping basis. The quotation should state who is responsible for freight, customs clearance, duties, unloading, storage, and delivery to site.
What installation support is available?+
Support can include installation drawings, package references, remote coordination, and agreed on-site guidance. The final scope depends on the destination, project complexity, local labor, tools, utilities, travel requirements, and opening schedule.